If You Refund a Steam Game and Buy It Again Do I Have to Redownload It
Steam offers a generous refund system. Y'all can refund any game yous purchase through Steam, for any reason—whether it isn't working properly on your PC or you only don't observe it fun.
This feature encourages you lot to attempt games yous're not sure about. If you don't like a game, you can always refund it and go your coin back. It's especially useful now that so few games offer free demos.
When You lot Tin can Refund a Game
At that place are two basic requirements for when you tin go a refund: Y'all must take purchased the game in the terminal 14 days, and yous must have played the game for less than 2 hours.
If you meet these requirements, Valve promises it volition refund yous for whatever reason. You can enquire for a refund on a game even if you don't meet these requirements—Valve volition have a look at your request, but won't guarantee a refund.
Yous can't refund games that yous purchased outside of Steam and added to Steam with a product key (at to the lowest degree, not through Steam—yous'd have to request a refund through the original retailer). While y'all can sometimes relieve money on Steam games past purchasing Steam keys from third-party game stores, this feature encourages you to purchase games through Steam if you remember you might want to refund them.
If you lot refund a lot of games, Valve may consider this "abuse" and cease offering refunds to y'all. "Refunds are designed to remove the risk from purchasing titles on Steam—not as a style to get free games," co-ordinate to Valve'south policy. Valve doesn't specify exactly what they consider "corruption", just you should probably exist fine as long equally you're not regularly buying a large number of games and refunding most of them.
Valve notes that refunding a game purchased before a sale and buying information technology at the lower sale price isn't considered abuse. So, if you lot buy a $threescore game and information technology goes on sale for $30 a few days later, you tin refund the game and buy it at the lower price—equally long every bit yous've played it for less than two hours.
Your refund can be returned to the same payment method you purchased the game with, or to Steam Wallet credit you tin can spend on Steam. Read Valve's Steam refund policy for more specific details virtually how the policy works.
How to Request a Refund for a Steam Game
If your game was purchased less than xiv days ago and you've played it for less than two hours, you're guaranteed a refund. Here'south how to get 1.
First, caput to the Steam support site. You can access this folio either by clicking Help > Steam Back up in Steam or past visiting the Steam Support website in your web browser. If you visit this page in your web browser, you'll take to sign in with your Steam business relationship to go on. If yous visit this page in Steam, you'll be automatically signed in.
For a Game Y'all've Played Recently
If you want to refund a game y'all recently played or purchased, information technology'll be nether "Recent Products" at the top of the page.
You'll be presented with a handful of options — three of them will give you the selection to request a refund.
Click "I'd like to asking a refund" on the next page.
You need to selection how yous desire to receive your refund. Most debit or credit cards can receive a refund directly, but some cannot. Valve has a list of payment methods that can receive refunds — if your payment method isn't on the list, don't worry. You lot can always accept the coin refunded to your Steam Wallet.
Click "Choose refund method…" and pick your preferred refund method.
After you select your refund method, you'll be given a breakdown of exactly what you're returning.
Ringlet down and select the reason for your refund from the drop-downwardly menu. Y'all should blazon a brief explanation of why yous're requesting a refund, particularly if you're trying to become them to give you a refund exterior of the normal "two hours or two weeks" limit. Click "Submit asking" when you're washed.
Refunds are ordinarily pretty fast, specially if you become the funds deposited into your Steam wallet. Refunds issued to other payment methods might be a bit slower, but should be received inside a week of the refund being approved.
For a Game Not on the Recent Listing
If yous don't see the game'south name on your contempo list, click "Purchases".
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You'll run across a list of all the purchases y'all've made on Steam in the past half dozen months. This page will besides bear witness Steam trading cards and other items you've sold on the Steam Customs Market.
Locate the game you desire to refund in the list and click it.
Click the "I would like a refund" button when Steam asks you lot what problem you're having with your game.
The support organisation will ask if yous desire help fixing technical problems with the game. If it isn't running properly and y'all want to attempt fixing the problem rather than refunding the game, you lot may want to attempt the technical back up options here.
If you are sure you want a refund, click "I'd similar to request a refund".
Steam will check whether you're eligible for a refund and offer ane if yous are. You tin select which payment method y'all'd similar your money refunded to here—the original payment method or Steam Wallet credit.
If you're not eligible for a refund, the system will inform you that refunds usually aren't provided in your state of affairs but will allow you to request one anyhow.
You'll be asked why you're refunding the game. Select a reason from the box and type a quick little bulletin with your thoughts. While you're guaranteed a refund, these messages can help Valve and the game's programmer sympathize why you don't want to continue the game.
If you're requesting a refund outside of the normal limitations, try to exist as detailed equally possible. In special circumstances, Valve might refund you anyway, but you're going to have to brand a good case.
Click the "Submit request" push button to asking your refund.
Later on You lot Submit Your Request
You'll receive an e-mail from Steam telling y'all your refund request has been received. The electronic mail says that Valve is reviewing your request and will go dorsum to yous.
You lot'll get another email saying your purchase has been refunded if you met the requirements. We've generally seen these refund requests accepted within a few hours. Requests outside of the normal refund menstruum can accept substantially longer.
While Steam's refund policy is generous, it's even so limited. Yous tin can't get a refund for that game you bought on sale two years ago and never played, and y'all commonly can't get a refund for a new game you played for six hours before you realized it was terrible.
When yous purchase a new game on Steam, be sure to attempt it out within the first xiv days and then y'all can make up one's mind whether you want to keep information technology or not.
Source: https://www.howtogeek.com/304076/how-to-get-refunds-for-steam-games/
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